truvon.id
Identity. Risk. Compliance. Connected.

One platform. Every decision, trusted.

Verify people and businesses. Prevent fraud and financial crime. Run every workflow, investigation and report from one connected platform - built for your entire leadership team.

THE TRUVON PLATFORM
Connected by design
01
VerifyPeople · Businesses · Accounts
02
AssessChecks · Concerns · Next steps
03
MonitorPayments · Activity · Changes
04
GovernReviews · Reports · Records
Your business. Your rules.Connected information · Clear decisions · Complete records
Your website and app
Your chosen services
Your business controls
The customer-trust lifecycle

Establish trust. Understand risk. Stay in control.

One connected journey from the first customer interaction to ongoing monitoring, investigation and reporting.

Start with the right evidence

Know who you’re doing business with.

Check people, businesses and financial details in one customer journey. Ask for the information your business needs and offer another way to verify when a customer needs it.

Explore verification
01 / Build a connected identity
Person & identity01
Business & ownership02
Address & account03
Adaptive verification
A verified profile with source evidence
What carries forward

The checked details and ownership information help your team understand the customer and any concerns.

Built for the whole leadership team

Different responsibilities. One source of clarity.

Chief Executive Officer

Grow with confidence.

Connect expansion plans to consistent identity, fraud and compliance controls.

Explore your priorities
  • 01Reusable market-specific journeys
  • 02Visibility across products and organisations
  • 03One customer lifecycle from onboarding onward
The complete platform

Every stage of trust. Connected.

Welcome customers, spot concerns and keep the work moving. Everything your teams need, connected in one place.

01 / 04

Know your customers and their businesses.

Make a confident start.

See how it helps
Identity documents

Check that identity documents are genuine and their details agree.

A real person, present

Check that someone is present rather than using a photo, recording or fake face.

Face comparison

Compare a person with their identity photo and spot repeated faces.

Businesses and their owners

Check companies, their records and the people who own or control them.

Identity without uploading a document

Confirm customer details using trusted connected records.

Address documents

Check an address using a recent bill, statement or other accepted document.

Passport and identity-card chips

Read the document’s built-in chip and compare its details with the printed page.

Short video checks

Ask someone to speak a fresh set of numbers to help confirm their presence.

Address checks through records

Compare the customer’s address with trusted connected records.

Location checks

Check whether location information agrees with the address provided.

Identity checks with a person

Let a trained reviewer guide a customer through a video identity check.

Verified document signing

Connect identity checks with recognised electronic signing services.

Bank-account ownership

Check that a bank account belongs to the person providing it.

Small-payment account checks

Use a small payment to help confirm control of a bank account.

Choose the right information sources

Manage the connected records used for your customer checks.

02 / 04

Spot concerns before they grow.

See more than one check can show.

See how it helps
Watchlist checks

Check people and businesses against lists of restricted or higher-risk parties.

Relevant news checks

Find news that may raise a concern and give your team the source to review.

Device checks

Spot repeated devices, unusual setups and signs that a device has been altered.

Customer questions

Ask the questions your business needs, with follow-up questions based on each answer.

Email and phone confirmation

Confirm that a customer can access the contact details they provide.

Contact-detail history

Look at the history and activity linked to email addresses and phone numbers.

Connection and location checks

Spot disguised connections and unexpected locations.

Account protection

Notice unusual sign-ins or account changes and ask for another check when needed.

Ready-to-use fraud checks

Start with a set of checks that your team can adjust to your business.

03 / 04

Keep an eye on what happens next.

Stay informed as the relationship grows.

See how it helps
Payment monitoring

Spot unusual payment patterns and give your team the details to review.

Digital-asset monitoring

Check digital wallets and transfers for links to suspicious activity.

Digital-transfer information sharing

Collect and exchange sender and recipient details required for digital-asset transfers.

Account-activity monitoring

Review sign-ins, account changes and payments together.

Unusual-pattern detection

Spot activity that differs from a customer’s usual behaviour.

04 / 04

Give your team a clear way forward.

Bring the work and the answers together.

See how it helps
Connected work

Move checks and reviews through a process your business controls.

Reviews and investigations

Keep concerns, supporting records and review decisions in one place.

Clear next steps

Use your business rules to decide when to proceed, ask for more or review.

Required reports

Prepare reports from the customer records and decisions already in the platform.

Business performance

See how checks and reviews are performing and share reports with your team.

Checks on your website

Let customers complete checks as part of your website experience.

Checks in your mobile app

Let customers complete identity and document checks in your mobile app.

Help for your reviewers

Help your team summarise concerns and understand the supporting records.

Reusable proof of identity

Let customers share verified identity information again when it is accepted.

Control across your businesses

Manage access, business rules and usage for different brands and organisations.

Customer information controls

Manage where information is kept and how customer requests are handled.

Why this matters

Keep the work connected. Give your business room to grow.

As your business grows, more customers, checks and decisions pass through your team. Truvon keeps that work connected so you can welcome customers, manage concerns and explain what happened without chasing information across tools.

01 / 04
Your rules

Made against your policy

Your business sets the checks and standards. Apply them consistently and keep a record of the rules used at the time.

  • Your standards
  • Clear next steps
  • Recorded changes
02 / 04
The full picture

Keep the details together

Save the customer information, completed checks and reasons for the decision in one place.

  • Information
  • Checks
  • Reasons
03 / 04
Protected records

Know the story has not changed

Protect important records from changes and keep them for the time your business requires.

  • Protected history
  • Controlled access
  • Clear retention
04 / 04
Ready to explain

Find the answer when it matters

Give your team the records they need for customer questions, partner reviews and inspections.

  • Customer questions
  • Partner reviews
  • Reports

One operating picture

Connect onboarding, screening, monitoring, investigations and reporting through a shared customer and business record.

Your policy, across the lifecycle

Use the same clear business rules for customer checks, payments and reviews, with a record of the decisions.

Visibility into performance and spend

See how customer checks and reviews are performing, and understand usage across your businesses.

Platform Impact

Shared context for every team. Clear value for every leader.

Bring growth, operating efficiency, cost visibility, financial-crime controls and developer productivity into one platform.

CEO / Growth

Grow with consistent controls

Reuse verification and risk workflows as you introduce products and enter markets.

COO / Operations

Coordinate the operation

Manage exceptions, case assignment and reporting from a shared record.

CFO / Finance

Understand cost to serve

Track provider usage, quotas and review workload across organisations.

MLRO / Compliance

Keep decisions accountable

Link screening, risk policies and analyst decisions to evidence.

Identity Infrastructure

Verify identity through the right evidence.

Combine document authenticity, OCR, NFC chip authentication, non-document data and proof of address in one policy-controlled journey.

Document Capture & Enhancement

Normalize skewed angles, eliminate glare, and prepare high-fidelity imagery for inspection.

  • Auto-Cropping
  • Glare Reduction
  • DPI Normalization

Configurable Verification Policies

Configure document, NFC and non-document checks, address recency and step-up requirements by jurisdiction.

Provider Abstraction Layer

Seamlessly switch or cascade external identity verification vendors without changing your API contract.

Retained and verifiable

Documents are retained encrypted, and every record can be checked for tampering.

Customer onboarding

Onboard customers with less friction and more context.

Help customers complete the checks your business needs, with clear guidance and fewer unnecessary steps.

  1. 01

    Start with simple guidance

    Help customers share their details and capture a clear identity document.

    • 02

      Confirm the person

      Check that a real person is present and matches their identity photo.

      • 03

        Check the background

        Look for restrictions and other concerns that may need review.

        • 04

          Share the next step

          Tell the customer what happens next and keep the result for your team.

          Only ask for what is needed

          Request more information when there is a reason to, rather than slowing everyone down.

          Let customers take the next step

          Add further checks as customers use more of your services.

          Make it easier to try again

          Help customers retake an unclear photo before they submit it.

          Business verification

          Welcome the right businesses. Know the people behind them.

          Check a company and the people who own or run it in one place. Give your team the clarity to welcome new partners, sellers and business customers with confidence.

          A connected picture
          The businessIts records and background
          Other companiesWho is connected
          People behind itWho owns and runs it

          A clearer picture before you say yes.

          1. 01

            Check the company

            Confirm its registration, business details and supporting documents.

          2. 02

            Find the people behind it

            See who owns or controls the business, even through several companies.

          3. 03

            Review everyone together

            Check the business and its key people for concerns before moving forward.

          Face and presence checks

          Confirm a real person. Recognise repeat identities.

          Confirm that a real person is there and that their face matches their identity document. Ask for another check when something needs a closer look.

          1. 01

            Guide the customer

            Help the person position their face clearly for the check.

            • 02

              Check for a genuine presence

              Look for photos, recordings or fake faces being used instead of a real person.

              • 03

                Compare with their identity

                Check the face against the document and look for repeated identities.

                Choose how checks are handled

                Use the checking service that fits your business requirements.

                Protect personal information

                Control access and how long face-check information is kept.

                Keep the reason with the result

                Record what was checked and why it passed or needed review.

                Background and watchlist checks

                Screen once. Monitor continuously. Investigate with context.

                Check people and businesses for restrictions, higher-risk roles and relevant news. Give your team the information to review possible concerns.

                Restrictions and watchlists

                People and businesses

                Check lists of parties your business may need to avoid or review.

                People in prominent public roles

                Including close connections

                Identify customers whose public role or connections may require additional checks.

                Relevant news

                With the source attached

                Find reporting that may raise a concern and keep the source for your team.

                1. 01

                  Find possible matches

                  Check names, including spelling variations.

                2. 02

                  Check the other details

                  Compare information such as date of birth and location to understand whether it is the same person.

                3. 03

                  Bring the information together

                  Give your team a clear summary with the supporting sources.

                4. 04

                  Record the decision

                  Confirm a concern, dismiss an unrelated match or ask for a closer review.

                Fraud prevention & payment monitoring

                Keep good customers moving. Spot trouble sooner.

                Bring customer checks, account activity and payments together. Help your team spot suspicious patterns early and focus attention where it is needed.

                See the activity together
                A new customer joins01
                An account changes02
                A payment needs attention03
                Give your team the full picture

                Protection that follows the customer.

                01

                Notice unusual activity

                Spot unexpected sign-ins, repeated attempts and sudden changes in how an account is used.

                02

                See the bigger picture

                Connect shared contact details, devices and payment activity that may look harmless on their own.

                03

                Take the right next step

                Ask for another check, pause an activity or send the concern to your team for review.

                Clear decisions

                Make the next step clear. For your team and your customers.

                Set the checks your business needs and let Truvon guide each customer to the right next step. Your team can see what raised a concern and why a decision was made.

                01

                Ready to go

                Move customers forward when the required checks are complete.

                02

                One more check

                Ask for missing information or another identity check.

                03

                A closer look

                Give your team the details they need to review a concern.

                04

                Stop and explain

                Decline when your rules require it, with the reason recorded.

                Your standards. Consistently applied. Your team can adjust when each next step applies.

                Reviews & investigations

                Less chasing for answers. More time to resolve what matters.

                Put the customer’s history, supporting documents and concerns in one place. Everyone involved can see what has happened, who is responsible and what comes next.

                1. 1

                  Bring the details together

                  Open a review with the customer information and supporting records already attached.

                2. 2

                  Give it to the right person

                  Share the workload and make responsibility clear, with a checklist to guide each review.

                3. 3

                  Resolve it with confidence

                  Ask a second person to approve sensitive decisions and keep a record of the outcome.

                Your team stays in control

                AI that helps your team. Governance that stays with you.

                Help your reviewers understand information and prepare answers. Your business rules and authorised people remain in charge of the outcome.

                Prepare the documentsOrganise

                Identify the document and prepare it for a clear check.

                Keeps: A document ready to check
                Read the detailsRead

                Bring the customer’s details together and check that they agree.

                Keeps: Checked customer details
                Spot changesCheck

                Look for signs a document has been altered.

                Keeps: Findings for review
                Confirm the personVerify

                Check that a real person is present and matches their identity photo.

                Keeps: A face-check result
                Understand a matchReview

                Help your team decide whether a watchlist result relates to this customer.

                Keeps: A summary with supporting information
                Prepare the reviewSupport

                Bring the documents, history and concerns together for the reviewer.

                Keeps: The information needed to decide

                Your team sets the rules

                Choose when someone can proceed and when a person must review the case.

                Keep a record of the work

                See which information was checked and what the review found.

                Review changes before using them

                Check how a proposed rule would affect previous cases before applying it.

                Industry Solutions

                One connected platform. Configured for your industry.

                Adapt verification, monitoring, investigations and reporting to your business model, markets and risk policy.

                High Velocity

                FinTech & Neobanks

                Scale onboarding with fast, automated KYC approvals, automated tier upgrades, and continuous transaction surveillance.

                Explore FinTech & Neobanks
                • Mobile SDK Onboarding
                • Real-Time AML Screening
                • Velocity Fraud Monitoring
                • Multi-Tier KYC

                WorkflowAutomated user onboarding with passive liveness and automated watchlist screening.

                Records & reporting

                When someone asks why, have the answer ready.

                Keep the checks, documents and decisions together as work happens. Prepare for a review or inspection without asking your team to rebuild the story from emails and spreadsheets.

                The customer story
                01

                What was checked

                Keep the information and documents used to understand the customer.

                02

                Why it was decided

                See the business rules, findings and reasons behind the outcome.

                03

                Who took action

                Follow the people involved, their decisions and when they acted.

                Everyday work, connected

                Let the routine work flow. Bring people in when it matters.

                Choose what happens when a customer joins, a payment needs attention or a review is due. Truvon moves the work along and brings your team in when a person needs to decide.

                From the first step to the next review

                One connected process from start to finish.

                1. 01

                  Start with the customer

                  Begin when someone joins, their details change or a check is due.

                2. 02

                  Run the right checks

                  Request the information your business needs and keep the results together.

                3. 03

                  Bring in your team

                  Send unusual or incomplete cases to the right person, with the details attached.

                4. 04

                  Keep everyone informed

                  Share the outcome, save the record and schedule the next review.

                Pause when you need to. Continue when you’re ready.
                One platform for your businesses

                One platform for the group. Control for every organisation.

                Manage different brands and businesses together while keeping their customer records, people and rules separate.

                Separate customer records

                Keep each business’s information separate.

                Rules that fit each business

                Let each organisation choose the checks it needs.

                Access for the right people

                Give team members access based on their responsibilities.

                A clear view of usage

                Understand how each organisation uses the platform.

                Connect to your business

                Connect once. Keep your business moving.

                Bring customer checks into your website, app and everyday tools. Give customers a joined-up experience and your team a clear path to get started.

                Protecting customer information

                Earn their trust. Take care of their information.

                Keep customer information protected and give your team clear control over who can see it, where it is kept and how long it stays.

                Protection with control in your hands.

                01

                Share only what is needed

                Give each person access to the information their work requires.

                02

                Keep business records separate

                Manage different brands and businesses without mixing their customer records.

                03

                Choose where information is kept

                Set storage locations and keep records for the time your business requires.

                04

                Handle customer requests

                Find, provide or remove customer information through an organised review process.

                Works with your chosen services

                Your providers. One orchestration layer.

                Connect the information sources and business tools you use. Keep customer checks, updates and records moving through the same platform.

                Trusted business recordsavailable

                Check company details using connected sources.

                Background-check servicesavailable

                Bring restriction lists and relevant background information into your checks.

                Face-check servicesavailable

                Confirm identity and a real person’s presence.

                Your everyday toolsavailable

                Share results and updates with your team.

                Payment informationavailable

                Connect payment activity with the customer record.

                Records and reportingavailable

                Keep the supporting information ready for review.

                Frequently Asked Questions

                Answers to common technical and compliance inquiries.

                Learn how truvon.id integrates into your architecture, handles regulatory requirements, and protects data integrity.

                truvon.id unifies identity verification, KYC, KYB, AML, fraud prevention, transaction monitoring and compliance operations in one governed platform.

                Truvon serves CEOs, COOs, CFOs, MLROs, CTOs and their teams at fintechs, banks, payment providers, lenders, marketplaces and digital-asset businesses.

                Next step

                Bring your teams together. Move trust forward.

                Explore how Truvon connects your customer lifecycle, operating model and compliance requirements in one platform.

                Build your walkthrough around your markets, workflows and leadership priorities.