Only ask for what is needed
Request more information when there is a reason to, rather than slowing everyone down.
Onboard customers with less friction and more context.
Help customers complete the checks your business needs, with clear guidance and fewer unnecessary steps.
Customer onboarding
Onboard customers with less friction and more context.
Help customers complete the checks your business needs, with clear guidance and fewer unnecessary steps.
- 01
Start with simple guidance
Help customers share their details and capture a clear identity document.
- 02
Confirm the person
Check that a real person is present and matches their identity photo.
- 03
Check the background
Look for restrictions and other concerns that may need review.
- 04
Share the next step
Tell the customer what happens next and keep the result for your team.
Let customers take the next step
Add further checks as customers use more of your services.
Make it easier to try again
Help customers retake an unclear photo before they submit it.